privacy policy
0. OWNER OF THE WEBSITE.
Its corporate name is: Pepelnary S.L.
Your CIF: B-90347279
Its registered office is: Avenida Alcaldesa María Regla Jiménez, 41 - 41807, Espartinas (Seville).
Its social activity is: Retail trade of bread and bakery, confectionery and pastry products in specialised establishments. Wholesale trade of meat and meat products. Manufacture of biscuits and long-life bakery and pastry products.
E-mail: pepelnary@pepelnary.com
Purpose of website: information, ecommerce pastry.
Pepelnary Homepage (hereinafter THE WEBSITE): pepelnary.com
1. PROTECTION OF PERSONAL DATA.
DATA CONTROLLER:
Contact details of the person responsible: José Julio Díaz Moreno and contact email pepelnary@pepelnary.com
2. YOUR DATA PROTECTION RIGHTS.
How to exercise your rights: You can send a written communication to the registered office of Pepelnary S.L or to the e-mail address indicated in the heading of this legal notice, including in both cases a photocopy of your identity card or other similar identifying document, to request the exercise of the following rights:
Right to request access to personal data: you can ask Pepelnary S.L. if this company is processing your data.
Right to request rectification (if incorrect).
Right to request the limitation of their treatment, in which case they will only be kept by Pepelnary S.L for the exercise or defense of claims.
Right to object to the treatment: Pepelnary S.L will stop treating the data in the way you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims have to be further processed.
Right to data portability: if you want your data to be processed by another company, Pepelnary S.L will provide you with the portability of your data to the new person in charge.
Right to delete the data: unless otherwise required by law, the data will be deleted after your confirmation.
Models, forms and more information about your rights: Official website of the Spanish Data Protection Agency.
Possibility of withdrawing consent: if you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on consent prior to withdrawal.
How to complain to the Control Authority: If you consider that there is a problem with the way Pepelnary S.L. is handling your data, you can direct your complaints to the Pepelnary S.L Security Officer (indicated above) or to the corresponding data protection authority, the Spanish Data Protection Agency being the one indicated in the case of Spain.
Right to forget and access to your personal data.
At all times you have the right to review, recover, anonymize and/or delete, in whole or in part, the data stored on the Website. Just send an email to pepelnary@pepelnary and request it.
Conservation of data.
Disaggregated data: Disaggregated data will be retained without a deletion period.
Customer data of the online shop: The retention period of personal data will vary depending on the service that the customer contracts in our online shop. In any case, it will be the minimum necessary and can be maintained until:
4 years: Law on Violations and Sanctions in the Social Order (obligations in matters of affiliation, registrations, cancellations, contribution, payment of salaries...); Arts. 66 and following General Tax Law (accounting books...);
5 years: Art. 1964 Civil Code (personal shares without special term)
6 years: Art. 30 Commercial Code (accounting books, invoices...)
10 years: Art. 25 Law for the Prevention of Money Laundering and Financing of Terrorism.
Details of subscribers to the feed by e-mail: From the moment the user subscribes to the moment they unsubscribe.
Subscribers' data to the newsletter: From the moment the user subscribes until he unsubscribes.
Data of users uploaded by Pepelnary S.L. to pages and profiles in social networks: From the moment the user gives his consent until he withdraws it.
Data secrecy and security.
Pepelnary S.L. undertakes to use the data, to respect their confidentiality and to use them in accordance with their purpose, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of Royal Decree 1720/2007 of 21 December approving the Regulations implementing Organic Law 15/1999 of 13 December on the Protection of Personal Data.
You guarantee that the personal data provided through the forms are true, being obliged to communicate any changes to them.
Likewise, you guarantee that all the information provided corresponds to your real situation, which is up to date and accurate. You must also keep your data updated at all times, being solely responsible for the inaccuracy or falsity of the data provided and the damages that may cause it to Pepelnary S.L. as owner of THE WEBSITE, or third parties because of the use of that.
Security breaches.
Pepelnary S.L. adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks and code injections.
The IP address of the visitors, the ID of the connected users and the user name of the access attempts are registered in a conditional way to check malicious activity and to protect the site from specific types of attacks. Examples of logging conditions are access attempts, disconnection requests, suspicious URL requests, changes to site content, and password changes. This information is kept for 180 days.
However, you must be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, Pepelnary S.L. cannot guarantee the absence of viruses or other elements that may produce alterations in the User's computer systems (software and hardware) or in their electronic documents and files contained therein.
In spite of this, to try to guarantee the security and privacy of your personal data, THE WEBSITE has an active security surveillance system that informs of each user activity and possible gaps in the security of user data. If any breach is detected, Pepelnary S.L. undertakes to inform users within a maximum period of 72 hours.
3. WHAT INFORMATION WE COLLECT FROM USERS AND WHAT WE USE IT FOR.
All products and services offered on THE WEBSITE refer to contact forms, comment forms and forms to make user registrations, newsletter subscription and / or purchase orders.
This website always requires the prior consent of users to process their personal data for the purposes indicated. You have the right to revoke your prior consent at any time.
Registration of data processing activities.
Web and hosting: THE WEBSITE has SSL encryption TLS v.1.2 that allows the secure sending of personal data through contact forms of standard type, hosted on the servers that Pepelnary S.L. has contracted Wix.com Ltd.
Data collected through the web: The personal data collected will be processed automatically and incorporated into the corresponding files of which Pepelnary S.L. is the owner.
We will receive your IP, which will be used to check the origin of the message in order to offer you information, protection against SPAM comments and to detect possible irregularities (for example: opposite parties in the same case write on the website from the same IP), as well as data relating to their ISP.
You will also be able to provide us with your details via e-mail and other means of communication indicated in the contact section.
Comments form: On the website there is a possibility for users to leave comments on the site's publications. There is a cookie that stores the data provided by the user so that they do not have to re-enter each new visit and also collected internally email address, name, website and IP address.
The data is stored on the servers of Wix.com Ltd.
User registration: Not allowed unless expressly requested.
Purchase form: To access the products and services offered in our online store, the user has a purchase form subject to the conditions of contract specified in our commercial policy and conditions of contract where you will be required contact details and payment.
The data are stored in the servers of the SERVER'S CONTRACTED COMPANY.
We collect information about you during the payment process in our store. This information may include, but is not limited to, your name, address, email address, telephone number, payment details and other information necessary to process your orders. The management of this data allows us:
Send you important information about your account/order/service.
Respond to your requests, complaints and refund requests.
Process payments and avoid fraudulent transactions.
Set up and manage your account, provide technical and customer service, and verify your identity.
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In addition, we may also collect the following information:
Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
Product pages visited and content viewed while your session is active.
Your comments and product reviews if you choose to leave them.
Shipping address if you ask for shipping costs before making a purchase while your session is active.
Essential cookies to keep track of the contents of your cart while your session is active.
Email and password for your account to allow you to access your account, if you have one.
If you create an account we save your name, address and phone number for use in future orders.
Newsletter subscription forms: Pepelnary S.L. uses the Acumbamail newsletters service, a company located in Spain that stores your email address, name and subscription acceptance. You can cancel your subscription to the newsletter at any time by clicking on a specific link at the bottom of each mailing you receive.
Email: Our email service provider is Google, Inc, through Google Apps for Business.
Instant Messaging: Our instant messaging service providers are WhatsApp and Facebook Messenger.
Payment service providers: Through THE WEBSITE, you can access, through links, third-party websites, such as Apanyagua, PayPal or Redsys, to make payments for the services provided by Pepelnary S.L.. At no time Pepelnary S.L. personnel have access to bank details (for example, credit card number) that you provide to these third parties.
Embedded content from other websites.
Pepelnary S.L. articles may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other websites behaves in the same way as if the visitor has visited the other website. These sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with embedded content if you have an account or are connected to that site.
Other services: Certain services provided through THE WEBSITE may contain special conditions with specific provisions on the protection of personal data. It is essential to read and accept them prior to requesting the service in question.
Purpose and legitimacy: The purpose of processing these data will be solely to provide you with the information or services you request.
Social networks.
Presence in networks: Pepelnary S.L. has profiles in some of the main social networks on the Internet.
Purpose and legitimacy: The treatment that Pepelnary S.L. will carry out with the data within each of these networks will be, at most, the one that the social network allows to the corporate profiles. Therefore, Pepelnary S.L. will be able to inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as providing personalized customer service.
Extraction of data: In no case Pepelnary S.L. will extract data from social networks, unless the user's consent was obtained punctually and expressly.
Rights: When, due to the very nature of social networks, the effective exercise of the rights of data protection of the follower is subject to the modification of the personal profile of the follower, Pepelnary S.L. will help and advise you to this end to the extent of its possibilities.
Treatment managers outside the EU.
Storage and encryption. Pepelnary S.L. uses encrypted storage services from Wix.com Ltd.
E-mail address. The Pepelnary S.L. email service is provided using the services of Wix.com Ltd.
Social Networks. Pepelnary S.L. makes use of the American social networks YouTube, Facebook, Instagram, TripAdvisor, Whatsapp and Twitter, to which an international transfer of data is made, of analytical and technical type in relation to the web site being in its servers in which Pepelnary S.L. treats the data that, through them, the users, subscribers or navigators deliver to the firm Pepelnary S.L. or share with it.
Payment providers. In order for you to be able to pay through PayPal or Redsys, Pepelnary S.L. will send the strictly necessary data of those to these payment processors for the emission of the corresponding payment request. Your information is protected according to our privacy policy and cookies
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By activating a subscription or providing your payment details, you understand and accept our privacy policy and cookies. You will always have the right to access, rectify, delete, limit, portability and forget your data.
From the moment you register as a user on this website, Pepelnary S.L. has access to: User name and e-mail address, IP address, postal address, DNI/CIF and payment details. In any case Pepelnary S.L. reserves the right to modify, at any time and without prior notice, but informing, the presentation and configuration of THE WEBSITE as this legal notice.
Commitments and obligations to our users.
The access and/or use of THE WEBSITE attributes to whoever does it the condition of user, accepting, from this very moment, fully and without any reservation, this legal notice in relation to certain services and contents of THE WEBSITE.
In the use of THE WEBSITE the user agrees not to carry out any conduct that could damage the image, interests and rights of Pepelnary S.L. or third parties or that could damage, disable or overload the portal Pepelnary S.L. or prevent, in any way, the normal use of THE WEBSITE.
4. LEGAL RESPONSIBILITY FOR THE CONTENT.
THE WEBSITE contains texts elaborated with merely informative or informative purposes that may not reflect the current state of the legislation or the jurisprudence and that refer to general situations reason why its content can never be applied by the user to concrete cases.
The opinions expressed in them do not necessarily reflect the views of Pepelnary S.L.
The content of the articles published on THE WEBSITE cannot be considered, in any case, a substitute for legal advice.
The user must not act on the basis of the information contained in THE WEBSITE without first resorting to the corresponding professional advice.
Intellectual and industrial property rights.
By means of these General Conditions, no intellectual or industrial property right is transferred to the LA WEB portal or to any of its component elements, and the User is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available to the public, extracting, reusing, forwarding or using in any way, by any means or procedure, any of them, except in those cases in which it is legally permitted or authorised by the holder of the corresponding rights.
The user knows and accepts that the entire website, containing without exhaustive character the text, images, designs, software, contents (including structure, selection, arrangement and presentation of the same), audiovisual material and graphics, is protected by trademarks, copyrights and other legitimate rights registered, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.
In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of a particular content on THE WEBSITE, must notify Pepelnary S.L. indicating that circumstance:
Personal data of the interested party entitled to the rights allegedly infringed, or indicate the representation with which it acts in the event that the claim is presented by a third party other than the interested party.
Indicate the contents protected by intellectual property rights and their location on THE WEBSITE, the accreditation of intellectual property rights indicated and express statement in which the interested party is responsible for the accuracy of the information provided in the notification.
Regulations and conflict resolution.
The present conditions of use of THE WEBSITE are governed in each and every one of its extremes by Spanish law. The language of writing and interpretation of this legal notice is Spanish.
This legal notice will not be filed individually for each user, but will remain accessible through the Internet on THE WEBSITE.
Users may submit to the Consumer Arbitration System of which Pepelnary S.L. will be a part to resolve any controversy or claim derived from this text or from any activity of Pepelnary S.L., except for resolving those conflicts that may arise from the development of an activity that requires colegiation, in which case the user should contact the corresponding body of the appropriate bar association.
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Users who have the status of consumers or users as defined by Spanish law and reside in the European Union, if they have had a problem with an online purchase made from Pepelnary S.L., to try to reach an out-of-court settlement can go to the Online Litigation Resolution Platform, created by the European Union and developed by the European Commission under Regulation (EU) 524/2013.
Provided that the user is not a consumer or user, and when there is no rule that obliges otherwise, the parties agree to submit to the Courts and Tribunals of Seville capital, as this is the place of conclusion of the contract, expressly waiving any other jurisdiction that might correspond to them.
5. WHAT WE EXPECT FROM USERS.
The access and/or use of THE WEBSITE to whoever makes it the condition of User, accepting, from this very moment, fully and without reservation, this legal notice, as well as the particular conditions that, where appropriate, complement it, in relation to certain services and contents of THE WEBSITE.
The user is informed, and accepts, that access to the Web does not imply, in any way, the beginning of a business relationship with Pepelnary S.L.. In this way, the user undertakes to use the website, its services and content without contravening current legislation, good faith and public order.
It is forbidden to use the website for illicit or harmful purposes, or which, in any way, may cause damage or prevent the normal operation of the website. With respect to the contents of this website, it is prohibited:
Reproduction, distribution or modification, in whole or in part, unless authorized by their legitimate owners.
Any violation of the rights of the lender or the legitimate owners.
Its use for commercial or advertising purposes.
External Links.
The pages of the website LA WEB provide links to other own websites and content that are owned by third parties manufacturers or suppliers.
The sole purpose of the links is to provide the user the possibility of accessing these links and learn about our products, although Pepelnary S.L. is not responsible in any case for the results that may be derived to the user by access to such links.
The user who intends to establish any technical device linking from its website to the portal LA WEB must obtain prior written permission from Pepelnary S.L..
The establishment of the link does not imply in any case the existence of relations between Pepelnary S.L. and the owner of the site on which the link is established, nor the acceptance or approval by Pepelnary S.L. of its contents or services.
If you access an external site from a link that you find on THE WEBSITE you must read the privacy policy of the other site, as it may differ from that of THE WEBSITE.
Remarketing.
The remarketing function or similar WEB audiences allow us to reach people who have visited our website before and help them complete their sales process.
As a user, when you enter our website, we will install a remarketing cookie (may be from Google Adwords, Facebook Business or other services that offer remarketing).
This cookie stores visitor information, such as the products you have visited or whether you have left the shopping cart.
When the visitor leaves our website, the remarketing cookie remains in your browser.
Other conditions of use of this website.
The user undertakes to make diligent use of the website and the services accessible from it, subject to the law, good customs and this legal notice.
Likewise, it undertakes, except with the prior, express and written authorisation of Pepelnary S.L., to use the information contained in the website exclusively for your information, and may not directly or indirectly commercially exploit the contents to which it has access.
This site stores a data file relating to the comments sent to this site.
You may exercise your rights of access, rectification, cancellation or opposition by sending an email to the address pepelnary@pepelnary.com.
This site, the associated domains and the ownership of the content belong to Pepelnary S.L., NIF B-90347279, with address in Avenida Alcaldesa María Regla Jiménez, 41 - 41807, Espartinas (Sevilla).
This website contains hyperlinks that lead to other websites managed by third parties outside our organization. Pepelnary S.L. does not guarantee nor is it responsible for the content of these web pages.
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Without the express prior written authorisation of Pepelnary S.L., the reproduction, except for private use, the transformation, and in general any other form of exploitation, by any procedure, of all or part of the contents of this website is strictly prohibited.
It is strictly forbidden to carry out, without the prior consent of Pepelnary S.L., any manipulation or alteration of this website.
Consequently, Pepelnary S.L. will not assume any responsibility derived, or that could be derived, from this alteration or manipulation by third parties.
Exercise of ARCO rights.
You can exercise, with respect to the data collected, the rights recognized in Law 15/1999, access, rectification or cancellation of data and opposition.
Therefore, I inform you that you may exercise these rights by means of a written and signed request which you may send, together with a photocopy of your DNI or equivalent identification document, to the postal address of Pepelnary S.L., NIF NIF B-90347279, with address in Avenida Alcaldesa María Regla Jiménez, 41 - 41807, Espartinas (Sevilla) or by e-mail, attached photocopy of DNI to: pepelnary@pepelnary.com.
Within 10 days we will respond to your request to confirm the execution of the right you have requested to exercise.
Exclusion of warranties and liability.
Pepelnary S.L. does not grant any guarantee nor is it responsible, in any case, for damages of any nature that could be caused by:
The lack of availability, maintenance and effective operation of the website or its services and contents;
The existence of viruses, malicious or harmful programs in the contents;
The illicit, negligent, fraudulent use or contrary to this Legal Notice;
The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.
Pepelnary S.L. is not responsible under any circumstances for damages that may arise from illegal or improper use of this website.
European online dispute resolution platform.
The European Commission provides an online dispute resolution platform which is available at the following link: http://ec.europa.eu/consumers/odr/. Consumers will be able to submit their complaints via the online dispute resolution platform.
Applicable law and jurisdiction.
In general, relations between Pepelnary S.L. and the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction.
We will always be reachable: Our contact.
If any user has any doubt about these legal conditions or any comment about the portal THE WEBSITE, please go to pepelnary@pepelnary.como use the contact form available on the website.
Our privacy policy describes how we collect, store or use the information we collect through the different services or pages available on this site.
It is important that you understand what information we collect and how we use it as access to this site implies acceptance of our privacy policy.
Acceptance and consent.
The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Pepelnary S.L., in the manner and for the purposes indicated in this privacy policy.
Commercial mail.
In accordance with current legislation, Pepelnary S.L. does not practise SPAM, so it does not send commercial e-mails that have not been previously requested or authorised by the user.
Consequently, in each of the forms available on THE WEBSITE, the User has the possibility of giving their express consent to receive our Newsletter, regardless of the commercial information punctually requested.